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Mary Plybon has been awarded the 2020 Century 21 Quality Service Pinnacle Producer Award.

“The award is an integral part of our brand’s commitment to excellence and recognizes Mary Plybon’s dedication to making each and every client interaction a positive one,” said Michael Miedler, president and chief executive officer, Century 21 Real Estate.

The annual award is based on results from the Century 21 Quality Service Survey (QSS) which is e-mailed to consumers after the purchase or sale of a home. To earn the award, an agent must receive completed customer surveys for at least 50 percent of their transactions surveyed, with an average survey score of at least 95 percent or better for two consecutive years.

“Mary Plybon provides clients with knowledge and advice related to their real estate transaction and offers them confidence during what may be the most significant purchase of a lifetime,” said T. Kyle Swicegood, broker/owner of Century 21 Triad.

Plybon will receive a custom glass trophy, in addition to being recognized at the Century 21 Global Conference.